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8 000 15 99
Mans Civinity
EN
LV
RU
Questions?
24/7
8 000 15 99
Have questions?
FAQ
1. Billing information
Additional positions in the invoice
Recalculations
Methods for obtaining the invoices
Invoice due date and penalty payment/surcharge
2. Meters
Submission of meter readings of the apartment
3. Rates
How is the tariff for heat energy formed?
How is the tariff for waste disposal calculated?
Changing of service provider tariffs
How is the hot water tariff calculated?
4. Applications
How long does it take to review and process residents’ requests for repairs?
How long does it take to review and fulfill residents’ requests for additional repairs?
What happens to my application?
5. Debt
Where can I find information about the total debt of the house?
What happens if the invoice is not paid on time?
6. Cleaning and landscaping of the territory of an apartament building
Gardening of the territory of the house
Cleaning of playgrounds on the territory of the house
Additional landscaping works
Cleaning schedule
7. Repair works in apartment buildings
How is the repair process organized?
How are repairs paid?
How is scheduled repair initiated?
8. Waste management
How to apply for bulky waste removal?
When is the heating connected and turned off?
How do I apply for waste sorting containers?
9. Miscellaneous
How to become a client of Civinity Mājas?
How to become a client of Civinity Mājas?
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